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Brokers and Lenders Video Training
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GML Video Learning Hub
Welcome to GML Video Library!
We’re thrilled to offer you a comprehensive collection of step-by-step videos from Green Mortgage Lawyers and our trusted partners. Our Video Library is your one-stop shop for all your needs, providing you with:
- Step-by-Step Guidance: Follow clear, easy-to-understand videos that walk you through every aspect of our essential mortgage lending tools and applications.
- Centralised Access: No need to search the internet for information. We’ve gathered everything you need in one convenient location.
- Expert Insights: Benefit from the expertise of both GML and our partners, ensuring you have access to the best practices and latest updates.
Explore our Video Library to find all the answers you need, streamline your knowledge, and enhance your efficiency—all in one place.
DocuSign
Step By Step Videos
Docusign - E-signature
How To Sign A Document
Welcome to the GMLTrack DocuSign e-signature tutorial. In this step-by-step guide, the Docusign experts will show you how to quickly and securely sign documents using DocuSign. Whether you’re new to e-signatures or just need a refresher, this video will walk you through the entire process. From opening the document to applying your signature, we’ll make it easy for you to complete your paperwork with just a few clicks. Let’s get started!
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
Security
Step By Step Videos
Multi Factor Authentication (MFA)
MFA Set Up for GMLTrack
Welcome to the GMLTrack Multi-Factor Authentication (MFA) setup video. In this step-by-step guide, we’ll walk you through the simple process of securing your GMLTrack account using MFA.
Adding this extra layer of protection ensures your sensitive data is safe from unauthorised access. Whether you’re setting it up for the first time or need a refresher, this video will make it easy to follow along and enhance your account’s security with confidence. Let’s get started!
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
GMLTrack
Step By Step Videos
GMLTrack LOAN TRACKING PORTAL
GMLTrack Navigation Tour
Welcome to the GMLTrack Navigations Tour! This video is your guided walkthrough of the GMLTrack loan tracking portal—a powerful, user-friendly tool designed to streamline and enhance your commercial and mortgage loan process. With seamless navigation, advanced tracking features, and real-time updates, GMLTrack puts everything you need right at your fingertips, helping you stay informed every step of the way – from instructions to settlement.
In this video, we’ll take you through each feature of GMLTrack, showing you how to navigate the system effortlessly, view your loan progress, and manage your portfolio with ease. Whether you’re new to GMLTrack or looking to maximise its potential, this tour will provide you with practical tips and insights to make your legal lending experience as smooth and productive as possible.
Empower yourself with GMLTrack—designed to keep you ahead and in control.
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
LIXI2
Step By Step Videos
LIXI2
Redefining Mortgage Settlements using LIXI2
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
Categories
DocuSign
Step By Step Videos
Docusign – E-signature
How To Sign A Document
Welcome to the GMLTrack DocuSign e-signature tutorial. In this step-by-step guide, the Docusign experts will show you how to quickly and securely sign documents using DocuSign. Whether you’re new to e-signatures or just need a refresher, this video will walk you through the entire process. From opening the document to applying your signature, we’ll make it easy for you to complete your paperwork with just a few clicks. Let’s get started!
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
DocuSign
Step By Step Videos
Docusign – E-signature
How To Sign A Document
Welcome to the GMLTrack DocuSign e-signature tutorial. In this step-by-step guide, the Docusign experts will show you how to quickly and securely sign documents using DocuSign. Whether you’re new to e-signatures or just need a refresher, this video will walk you through the entire process. From opening the document to applying your signature, we’ll make it easy for you to complete your paperwork with just a few clicks. Let’s get started!
Two IDs. One Rule.
How to Verify Identity Correctly
Welcome to this session in our Legal Lending Training Series, where we walk you through the essentials of Verification of Identity, explaining what VOI is, why two IDs are now the national standard, and how to meet ARNECC requirements with confidence. You’ll learn the core rules, the safe harbour pathway and the practical steps needed to complete VOI correctly every time, helping you strengthen mortgage enforceability, reduce compliance risk and protect both your borrowers and your business. Let’s get started.
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
GMLTrack
Step By Step Videos
GMLTrack LOAN TRACKING PORTAL
GMLTrack Navigation Tour
Welcome to the GMLTrack Navigations Tour! This video is your guided walkthrough of the GMLTrack loan tracking portal—a powerful, user-friendly tool designed to streamline and enhance your commercial and mortgage loan process. With seamless navigation, advanced tracking features, and real-time updates, GMLTrack puts everything you need right at your fingertips, helping you stay informed every step of the way – from instructions to settlement.
In this video, we’ll take you through each feature of GMLTrack, showing you how to navigate the system effortlessly, view your loan progress, and manage your portfolio with ease. Whether you’re new to GMLTrack or looking to maximise its potential, this tour will provide you with practical tips and insights to make your legal lending experience as smooth and productive as possible.
Empower yourself with GMLTrack—designed to keep you ahead and in control.
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
LIXI2
Step By Step Videos
LIXI2
Redefining Mortgage Settlements using LIXI2
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
Process tips
Step By Step Videos
Process Tips
Settlement Delays: A Practical Guide for Lenders and Brokers
Welcome to How to Get Loan Documentation Right First Time. In this step-by-step guide, Green Mortgage Lawyers show lenders and brokers how to avoid common instruction errors, streamline loan documentation, and protect settlement timelines. You’ll learn how to prepare complete and accurate instructions, align key loan data across all documents, and identify non-standard matters early. Follow our clear checklist to reduce rework, speed up documentation, and ensure loans progress efficiently from submission to settlement.
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.
Industry Updates
Step By Step Videos
Industry Updates
2026: 7 Lending Risks And What to Do About Them.
Think 2026 is just another year in lending? Think again. Approval is no longer the finish line. This Green Mortgage Lawyers training video explains why settlement has become the defining risk point in modern lending and how lenders and brokers must adapt as serviceability tightens, compliance scrutiny increases, and execution tolerance narrows. It clearly shows what this means in practice:
✅ Where approved loans fail at settlement and how early serviceability and documentation errors trigger delays
✅ How misaligned broker and lender workflows increase execution risk and rework
✅ What action steps matter most including early escalation of complex files, stronger instruction discipline, automation to reduce manual error, and tighter data controls
Turn insight into action with
The 2026 Lender & Broker Insights PDF
For a quick, visual overview, grab your copy of
Lending in 2026: What Brokers & Lenders Must Get Right infographic
Step By Step Videos
With just 48 hours’ notice, GML was tasked with taking over the Queensland retail account for a major bank.
Our team swiftly mobilised, visiting the previous managing offices to collect in-progress files for new loans and discharges. We promptly set up mortgage precedents and ensured all loans were settled on time, maintaining an uninterrupted and smooth customer experience.